Shipping Information

Thank you for choosing Desktop Supplies. We are happy to have you as our customer!

Here you can find all our shipping policies and costs. Please scroll down or click one of the following links to find what you are interested in.

Important Information
Shipping outside of US
Expedited Shipping
Shipping Rates
Shipping Transit Time

Important Information

Please always remember the following:
  1. Our normal business hours are Monday - Friday 9 A.M. to 5:30 P.M. EST
  2. Same Day Shipping ends at 3:30 P.M. EST - Place your order before 3:30 P.M. and it will likely ship the same day
  3. In rare cases, your order may ship from Pennsylvania or may be split into to multiple shipments.
  4. We are located at:
    34 Raccio Park Rd.
    Hamden, CT 06514
  5. Any Orders going to ALASKA, HAWAII, PUERTO RICO or APO-AP addresses will be billed at prevailing US MAIL RATES

Shipping outside of US

We ship to United States customers only! Due to high shipping costs, high risk of lost goods, and complications, we cannot ship outside of these territories.

Expedited Shipping

At Desktop Publishing Supplies, we strive to provide our customers with the highest quality service and prompt delivery. In accord with that ideal we are now offering additional UPS delivery options through our website. UPS Next Day Air™, UPS 2nd Day™ and UPS 3-Day Select™ are now being offered. Orders placed before 1PM EST will be shipped the same business day. All other expedited orders are not guaranteed to ship out the same day. If you wish to have an order expedited after 1PM, please call us at 1-800-443-3645 and we will do what we can to accommodate you.

Please Remember:
Transit occurs on business days (Mon - Fri) only! No shipments or transit on weekends!

Shipping Definitions
UPS Next Day Air™ – Delivery on the Next Business Day
UPS 2nd Day™ – Delivery in 2 Business Days
UPS 3-Day Select™ – Delivery in 3 Business Days

Standard UPS Ground™ Shipping Charges:

We currently use UPS Real-Time Rates to calculate shipping costs. These rates are based on the shipping location and the package weight. This information is sent to UPS using an API and they return the values for all shipping rates.

To calculate your shipping costs, simply add the products you wish to order to the shopping cart. While in the shopping cart, scroll towards the bottom of the page. You should see a box that says "Shipping Calculator". Simply enter your shipping zip code & state and the calculator will retrieve your shipping options & costs.

USPS Priority Mail Shipping We have also just begun to offer Priority Mail as a shipping option. This option is good for customers placing smaller orders, customers on the west coast, and those who don't mind waiting longer to receive their package. All USPS shipments are shipped out the NEXT business day (due to the time USPS picks up outgoing shipments). From then it may take a total of 3-4 business days to arrive.

Estimated Shipping Transit Times for UPS Ground™

This is a map of the estimated shipping times for UPS Ground. Most items are stocked in our warehouse in Hamden, CT. Our Designer, pre-printed papers usually ship from Minnesota.

We stop shipping at 3:30 PM EST each day. If you order after 3:30 PM EST, your order will most likely be shipped the following day. Our pre-printed designer papers & Holiday Cards may ship from Pennsylvania and 10:00 AM EST is the cutoff.

Transit occurs on business days (Mon - Fri) only! No shipments or transit on weekends!
Ex. 1 - If you live in Arizona (AZ) and order on a Thursday before 3:30 PM EST, you cannot expect your package to arrive until 5 business days from then, which in this case would be the following Thursday.

Ex. 2 - Using the same scenario as above, if you ordered after 3:30 PM, your package would leave our warehouse on Friday and can be expected to arrive around the following Friday.

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Origin: Hamden, Connecticut 06514